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Contact

Kashiwa Trading
1137 Okabe, Okabe-cho, Fujieda-shi, Shizuoka 421-1121, Japan
Phone: +81-80-5414-1114
Email: [email protected]
Mon–Fri 9:00–17:00 (Japan time). We usually reply within 24 hours.

Problem with an order? We will fix it.

The fastest way is WhatsApp. Send your order number and a photo, and we will reply as soon as we can.

We usually reply within 24 hours (Japan time).

  1. Your order numberIt starts with # and is in your confirmation email.
  2. What happenedNot arrived, damaged, missing part, not as described…
  3. PhotosOf the item and the box. They help us fix it fast.

Or send a message here

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